The following Terms and Conditions govern the usage of this website.
All information appearing on this website is provided & updated directly by Culture Attractions Ltd. and/or Mingalarbar Balloon (jointly referred to as “the Operator”). Imedia International Pte Ltd and or its related companies, and staff (together referred to as “Imedia”) cannot & does not accept any responsibility or liability for the accuracy or lack of, concerning any information posted on this website or automated forms generated from this website, or for any errors, omissions or misrepresentations, made by the Operator on this website. The user of this website (referred to as “User”) agrees that under no circumstances shall Imedia be held responsible or liable for any damages or losses of any kind arising from the usage of this website's information or services, or any sites that may be accessible through links available on this website. Imedia and /or the Operator reserve the right to change any information on this website at any time and without giving prior notice to, or recourse by the User.
The User agrees that the booking confirmation (or tickets) issued by this website is a contractual arrangement of purchase made directly and solely between the User and the Operator listed on the booking confirmation (or tickets). The Operator is solely responsible for the fulfilment of the User's online transaction. The User agrees that Imedia is not a contractual party to any transaction done online through the website, and Imedia shall not be responsible or held liable, in the event of any non-fulfilment or unsatisfactory fulfilment of any products or services stated on the booking confirmation. The User agrees that all matters concerning cancellations and refunds, including any disputes, or claims for refunds, liabilities, damages or losses, will be the sole responsibility of the Operator, and settled directly only with the Operator. Additionally, the User agrees that Imedia shall not be held responsible or liable for any losses, damages, or injuries that may be sustained by the User when consuming or utilising any products or services (such as hotel rooms, tours, cruises, flights, car rentals, ballooning, etc), that may be provided or arranged by the Operator, or any other third party providers and/or distributors, whose products and/or services the User may have purchased via this website. The User agrees that such matters, including any disputes, claims, liabilities, injuries, damages or losses, that may arise as a result of the booking through this website, or subsequent use or consumption of any products or services offered by the Operator, will be the sole responsibility of the Operator, and settled directly only with the Operator, and that Imedia shall not be a party (whether direct or indirect) of any legal proceedings or claims that may be issued by the User.
All online payments made on this website are directly processed by the payment gateway(s) appointed by the Operator. The User agrees that Imedia is not a contractual party to the online payment, and shall not be held responsible or liable for any delay, payments not received, or any other issues that may arise from their online payments. The User shall settle such issues directly with the Operator, appointed payment gateway, or credit card issuer. Additionally, Imedia does not retain any of the credit card details that may be submitted by the User. The User agrees that Imedia shall not be held responsible or liable for any loss or theft of any credit card details, or any damages or losses that may be suffered by the User, as a consequence of the loss or theft of their credit card details.
The User agrees that any personal information provided on this website is done purely on a voluntary basis, and affirms that he / she does not require the need of parental consent or adult supervision when using this website. The User agrees that the Operator may store and use such personal information when sending information of their services or products, or when presenting service offers.
Imedia does not take any responsibility for and expressly exclude any liability for any unauthorised access to the User's personal or registration data in the course of pre-processing, processing, post-processing, storage or archiving of the User's personal data or particulars following the User's provision of such data via this website. If at any time, the User has any doubts as to the possible intrusion, loss or theft of their personal registration data, financial or credit card details, Imedia recommends the User not to proceed with the provision of any type of personal data, financial or credit card details to this website or any sites that may be accessible through links available on this website. Imedia also recommends that the User not provide any personal data, financial or credit card details when accessing this website through a publicly available computer or network.
When making a booking through the website, the User warrants that accurate, true and complete information is given in their online registration including valid credit card details. The User agrees to accept email as a means of communication. Booking confirmations (or tickets) sent via email shall therefore satisfy the legal requirement for binding communications between the User, the Operator, and/or third party distributors / suppliers associated with the online transaction. The User agrees that Imedia shall not be held responsible or liable for any non-receipt of booking confirmations (or tickets) or email confirmations, as such are dependent on third party internet providers and worldwide internet traffic, which are elements not controllable by Imedia.
This website may contain certain links to other websites. Imedia does not purport to make any representations (express or implied) whatsoever as to the contents and/or nature of the website(s) to which links may be provided via this website. Imedia shall not be held responsible under any circumstances for any contents or transactions conducted by the User via any sites accessed using links provided at this website. All interactions, transactions and/or communications engaged by the User with or via any sites accessed via links provided at this website are completely at the User's own risk, and may be subject to the terms, conditions and policies of such site(s).
Any disputes arising from the use of these services shall be governed by the laws of the Republic of Singapore or a jurisdiction decided by Imedia, and shall be legally binding on all parties.